The art of getting your message across EFFECTIVELY is a vital part of being successful!

These seminars teach participants to Communicate with Tact & Finesse

• Build the Interpersonal Communication Skills essential to become a persuasive, motivating professional who gets phenomenal results.

• Dramatically improve your ability to communicate every day at every level with people in and outside your industry.

• Get your point across every time to business associates, co-workers, technicians,
  and customers alike.

• Discover proven steps that successful professionals employ to build rapport and trust. Our techniques will work with even the hardest-to-talk-to people.

• Learn fail-safe strategies to approach difficult conversations or “touchy” subjects... and get the intended results.

HIGHLIGHTS OF THE SEMINARS
(Can be adapted for Breakout Sessions, Keynote, or a Full Day course. A fun and highly interactive seminar - with the DiSC© training aid! Excellent Handouts designed and provided for each presentation.)

1. COMMUNICATION: THE POWER OF THE PROCESS
(This is the Who, Why, How of Communication)
    Communication Review
    Active Listening and Communication Preferences
    Discovering Personality Style (Jana is a certified trainer for the DiSC© Behavioral Program)
    Characteristics of the Personality Styles

2. "YOU TALKING TO ME?"

(Speak Up and Actually Be Heard!)

    Communication and You

    Communication with Others

    The Day to Day Communication Annoyances

    Mastering "Emotional Overload"

3. BECOMING A MASTER COMMUNICATOR
(How you can Improve your own Communication Skills)
    Fail-Safe Feedback and Follow-Up
    The Essence of Trust and Rapport
    Fact-Plus Communication

4. REAL WORLD COMMUNICATION
(This is the “Application” Segment after you Learn the Skills and how you can Apply them Immediately to Improve your Life.)
    Communication Dos and Don’ts
    Demystifying Negotiation and Conflict Resolution

5. LEADERSHIP THROUGH COMMUNICATION
(Talking it to the Next Level)
    Building your Environment
    Making a Difference with Attitudes
    Impressions: First to Final Taking Action: 10 Ways to Use What You’ve Learned